BUILDING RESILIENCE: ROLE OF ABSORPTIVE CAPACITY IN HIGH-PERFORMANCE WORK SYSTEMS: A STUDY ON IT SECTOR OF KARACHI, PAKISTAN

Abstract

This research study will delve into the IT industry of Pakistan to explore the correlation between HPWS and organizational resilience while taking the absorptive capacity as a mediator. A deductive, quantitative approach is used with empirical research. The population targeted for this research is the information technology IT industry in Pakistan. The sample size for this research paper is 384, using convenient sampling. The study underscores standing of HPWS in boosting organizational resilience (OR) in Pakistan's IT sector. HPWS enhances workforce effectiveness & productivity, providing sustainable competitive advantage. Moreover, Adaptive Capacity (AC) mediates the relationship between HPWS and OR, allowing organizations to strategically leverage resilience. The findings advocate for the adoption of the HR systems that promote OR and empower employees through skill development & knowledge acquisition, illustrating how HPWS can enable firms to thrive amid challenges by fostering resilience and innovation. The study exclusively focuses on Pakistan IT sector and advocates resilience-building strategies in IT sector companies, enabling them to deploy HPWS, which can only be developed through enhancing the understanding and working capacities of their employees, thus becoming a competitive edge of any organization.